Social media isn’t a shop window. It isn’t a place to post nice pictures.
It’s a conversation.
Kate King,
Founder of Keep Talking Social
At Keep Talking Social we provide the social media support to help small businesses keep the conversation going within their engaged community. In a nutshell, we do the talking on behalf of you.
We help small businesses keep the conversation going on social media by responding to comments, liking posts & replying to messages. They’re small things that make a big difference, turning customers from “just popped by” to local regulars.
What exactly do we do?
By taking care of online customer interaction, we make sure your customers get a great experience whilst freeing you up to do more of what you’re best at.
Each organisation is unique. First off we can have a chat to understand what you’re looking for and put together a support package to match your business and budget.
An expert in helping small businesses. Prices start from £40 per hour, and there’s no minimum number of hours or scary contracts, we flex with your business.
We work across Facebook, Twitter and Instagram, but it’s the Gram we love best #Favouritism #SorryNotSorry.
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Regular Responder
Make sure customers feel heard, build loyalty, and boost your visibility on social media through regular activity which the algorithms love. We respond to questions, comments and like pictures to keep the conversation going.
Getting Started on Social
Got your hands full launching a new business? Leave the social media to us. From setting up your accounts to curating a list of the perfect hashtags, we can make sure your digital presence help your business get noticed from day one.
Event Support
Support your event with real-time social media posting. You focus on hosting a great event, We,ll focus on posting real-time photos and videos that’ll get you noticed online too.
Instagram want to keep people on their platform as long as possible. Accounts that actively respond and comment, getting lots of engagement, are rewarded by the Insta algorithm for keeping people engaged and creating a sense of community.
Facebook even let people know what to expect of businesses in advance - an average response time of less than five minutes over the past seven days earns you a “very responsive to messages” badge on your page.
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Keep Talking Social can help you deliver a more personalised, interactive social media experience that keeps the algorithms happy but more importantly keeps the conversation going with the people that matter most - your customers.
When customers feel connected to a brand, 57% increase the amount they spend.
Our founder
Keep Talking Social was founded by digital brand experience expert and Instagram addict, Kate King.
With over 15 years’ experience organising interactive experiences for global brands including Ministry of Sound and Malmaison hotels across the UK and Europe, Kate blends a creative approach with exacting attention to detail to deliver standout results.
Seeing the growing expectation from customers that the brands they love aren’t just “on social media” they’re having conversations, Kate founded Keep Talking to make sure businesses of all sizes could have a voice and show customers they’re valued.
When she’s not helping brands engage their customers, you’ll find her making memories with her two young children and capturing the moment on her socials.
